Christmas Guarantee: Free Returns Until End of January for Unused Products –Order Now with peace of mind. Valid Worldwide on orders made in December 2024.

Repair service

We take the longevity of our products seriously. Everything we do aims for a product that will serve for life or get passed for generations. That inevitably means that sometimes repairs need to be made.

Should your product need maintenance or repair, please get in touch by email to get an estimate. Attaching pictures to the email will make it easier to estimate the cost of repairs.

Our products are designed for easy repairability and shoemakers should have the means for doing most of the fixes. So for those customers who reside outside Finland, we'd recommend visiting a local shoemaker for an estimate. For more complex repairs send us an email.

How preorders work?

Preorders are payment of the full-price. When the product is ready, you will receive an email and we will ship the product. You may modify your pre-order before the it is sent by getting in touch

Product availability ranges from being ready within a week to being ready within three months. Please see the product page for specific details.

Our products are crafted in small batches in the Kasperi Workshop in Hämeenlinna and can only be purchased directly from us. The pre-order model allows us to provide unmatched quality items to our customers.

Making of Kasperi: Watch the video

We often open waiting lists for future releases before manufacturing begins. Waiting lists are also open for items that are sold out, so you can let us know if you'd like us to bring something back.

By signing up to our waiting lists on the specific product page of the item you are interested in, you will be among the first to know when an item becomes available.

We are dedicated to producing the highest quality products and therefore do not rush our launches. Production is optimized for small batches so we can focus on quality.

Browse our future releases

Care, guarantee and the repair service.

At Kasperi, we prioritize the durability and repairability of our products. Our goal is to create items that will last a lifetime or be passed down for generations, with proper care.

Our 2-year manufacturing guarantee covers defects in manufacturing. However, our support does not end there. If your product requires attention please reach out to us via email to receive an estimate.

We support the right to repair and have designed our products to be easily repairable. Most repairs can be completed by your local shoemaker.

About our repair service

Language