The Gift Card – For Life

Tracking & Support

• "In stock" products that are ordered late on Wednesday will be shipped on Thursdays from our workshop. 
• "Pre-order" products will be shipped when products are ready according to the announced production schedule.

Once products are shipped, you will receive a tracking link via email. For any questions, contact us. 

Europe

We ship to the European Union, United Kingdom, Norway, and Switzerland via GLS. Shipping fees for large shipments (backpacks, bags, and garments) are:

• Standard Shipping: €30 (4–8 business days)
• Priority Shipping: €45 (2–3 business days)

Shipping options for smaller items are reduced and shown at checkout.

All orders include tracking. VAT is applied at checkout where required.

Worldwide (Non-EU)

Worldwide we ship via FedEx or UPS. Shipping fees vary based on destination:

• Standard Shipping: €30-45 (5–12 business days)
• Express Shipping: €45-65 (2–5 business days)

Exact rates and options for smaller items are displayed at checkout.

Duties & Import Fees

Customers are responsible for any customs duties, taxes, or import fees. Customers ordering from EU member states are exempt from duties or import fees.

The United States

The United States has a de minimis threshold of $800 USD. This means that orders valued under $800 typically do not incur import duties or taxes.

For orders above $800, U.S. Customs may apply duties based on the product type, i.e. Leather goods (bags, backpacks, accessories): 8% duty. In almost all cases this means that ordering everything all at once will still be more reasonable and convenient than paying for two shipments. 

Please check for the most up-to-date information through relevant sources. 

FedEx or UPS will handle customs clearance and may charge a small processing fee.

Worldwide

Many countries benefit from EU Free Trade Agreements (FTAs) or De minimis rules reducing or eliminating import duties:

• 0% Duties: UK, Norway, Switzerland, South Korea, Canada, Singapore
• Reduced Duties: Japan (3.8%), Mexico, Chile, and others
• De minimis: Australia has a high de-minimis that exempts import duty for most of our products.

Your local VAT or GST may apply depending on local regulations. FedEx or UPS handles customs clearance where applicable.

Please check for the most up-to-date information through relevant sources. 

How the pre-order works?

The pre-order requires payment of the full price of the item upfront. Flexible payment options may be available for your order depending on your location.

Pre-order delivery times are estimates and indicated in the product page. Once the product is ready to be shipped, we will notify you via email with a tracking link and proceed with the shipping of your order. If there are changes in your address, please get in touch well in time.

The accessories you choose in the same order are shipped together with the item. If you wish to add products to your order before delivery, just leave us a note to your order so we know whether to ship separately or ship together.