Tracking & Support
-
"In stock" products that are ordered late on Wednesday will be shipped on Thursdays from our workshop.
-
"Pre-order" products will be shipped when products are ready according to the announced production schedule.
Once products are shipped, you will receive a tracking link via email. For any questions, contact us.
Europe
We ship to the European Union, the United Kingdom, Norway, and Switzerland via GLS. Shipping fees for large shipments (backpacks, bags, and garments) are:
-
Standard Shipping: €30 (4–8 business days)
-
Priority Shipping: €45 (2–3 business days)
Shipping options for smaller items are reduced and shown at checkout.
All orders include tracking. VAT is applied at checkout where required.
Worldwide (Non-EU)
Worldwide we ship via FedEx or UPS. Shipping fees vary based on destination:
-
Standard Shipping: €30-45 (5–12 business days)
-
Express Shipping: €45-65 (2–5 business days)
Exact rates and options for smaller items are displayed at checkout.
Duties & Import Fees
Customers are responsible for any customs duties, taxes, or import fees.
How the pre-order works?
The pre-order requires payment of the full price of the item upfront. Flexible payment options may be available for your order depending on your location.
Pre-order delivery times are estimates and indicated in the product page. Once the product is ready to be shipped, we will notify you via email with a tracking link and proceed with the shipping of your order. If there are changes in your address, please get in touch well in time.
The accessories you choose in the same order are shipped together with the item. If you wish to add products to your order before delivery, just leave us a note to your order so we know whether to ship separately or ship together.